This Privacy Notice is divided into the following sections:
Important information and who we are
The data we collect about you
How your personal data is collected
How we use your personal data
Disclosure of your personal data
Data security
Data retention
Your legal rights
This Privacy Notice gives you information on how Geeklab collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase our products or services, or use our products or services.
Geeklab Oy (company registration number: 3019760-9) is a company incorporated and registered under the laws of Finland with its registered address at Keilaniementie 1, 02150, Espoo, Finland (referred to as “Geeklab”, “we”, “us” or “our” in this Privacy Notice).
If you have any questions about this Privacy Notice or our privacy practices, please email us at Jani@glab.app
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We are the data controller responsible for the personal data we collect from you.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different types of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name or similar identifier and title.
Contact Data includes billing address, postal address, delivery address, email address(es) and telephone number(s).
Financial Data includes payment card details and billing details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for various purposes. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact Data and Financial Data by filling in forms or by corresponding with us by post, telephone, email or otherwise. This includes personal data you provide when you: register to use our products or services, create and account on our website, subscribe to our service or publications, request marketing or newsletters to be sent to you, enter a survey, give us feedback or contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We may collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
Technical Data from website analytics providers and providers of internet hosting services.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
Contact and Identity Data from providers of customer service software and applications.
We will only use your personal data when the law allows us to, and the most common circumstances are:
Where we need to perform the contract we have entered into (or are about to enter into) with you.
Where it is necessary for our legitimate interests (and your interests and fundamental rights do not override those interests).
Where we need to comply with a legal obligation.
Where you consent to our use of your personal data.
We have set out below, in a table format, a description of all the ways we may use your personal data, and which of the legal bases we rely on if we do so. Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
To register you as a new customer or user | Identity Contact | Performance of a contract with you |
To process and deliver your order including: Manage payments, fees and charges; and Collect and recover money owed to us | Identity Contact Financial Transaction Marketing and Communications | Performance of a contract with you Necessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you which will include: Notifying you about changes to our terms or privacy notice; and Asking you to leave a review or take a survey | Identity Contact Profile Marketing and Communications | Performance of a contract with you Consent Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system | Identity Contact Technical | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a |
maintenance, support, reporting and hosting of data) | business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation | |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) | |
To make suggestions and recommendations to you about goods or services that may be of interest to you | Performance of a contract with you Consent Necessary for our legitimate interests (to develop our products/services and grow our business) |
Technical
Usage
Identity
Contact
Technical
Usage
Profile
Marketing and Communications
If you have purchased services from us or signed up to our newsletter, you will receive marketing communications from us unless you have opted out of such marketing communications.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences, by following the opt-out links on any marketing message sent to you, or by contacting us at any time.
We may share your personal data with third parties to allow our suppliers to provide:
Payment and other transactional services.
Servers, hosting and other technical services.
Software to assist with communications, marketing, and customer service.
Analytical services to help us assess the demand for our services.
We may also share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include:
Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no valid reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Please note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground on the basis that it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: 1) If you want us to establish the data’s accuracy; 2) where our use of the data is unlawful but you do not want use to erase it; 3) where you need us to hold the data even if we no longer require it as you need to establish,
exercise or defend legal claims; and 4) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine- readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Please contact us if you want further information on your data protection rights or if you want to exercise any of the rights set out above.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
